You have an empty shopping basket.
|
|
You have an empty shopping basket. |
Select by pattern Select by type Information Special Wish/Wedding list My Account Legal
TERMS OF PRODUCT SUPPLY
These Terms and Conditions govern the supply of goods sold by Country Traditionals ("we" and "us") to the customer named on the order form provided on the Country Traditionals website or in a Country Traditionals catalogue ("you"). Together with the completed order form, these Terms and Conditions constitute the entire and only agreement between us in relation thereto. Our acceptance of your order by delivery of the goods constitutes a legally binding contract between us on these terms and conditions.
2.1 The price payable for the goods you order is as set out on our web site at the time you place your order or, if you order from one of our catalogues, as set out in the catalogue from which you order provided it is a current catalogue, plus any charges for carriage and insurance as set out in the order form.
2.2 We must receive payment for the whole of the price of the goods you order, and any applicable charges for carriage and insurance, before your order can be accepted unless we have agreed otherwise in advance in writing.
Unless you tell us you wish to collect the goods, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery. Immediately prior to despatch of the goods to you, title in the goods will pass to you. In the unlikely event that you have not received all the goods within 21 days of the date of delivery (or where you have requested a delayed despatch within 21 days of the requested despatch date), you must notify us immediately.
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days.
5.1 We offer a full refund for faulty goods returned within a week of purchase as well as for postage charges incurred in returning the goods.
5.2 We offer either an exchange or shop credit for goods returned unused and in perfect condition within a month of purchase. Cost of return of goods is to be incurred by the customer. We ask that you allow us to nominate the carrier. Should you wish to exchange returned goods, we will charge for cost of re-delivery.
5.3 We will charge a 15% (of total order value) handling fee for cancellation of orders within two weeks of placement of your order. Should the goods already have been dispatched, cost of return of goods will be incurred by the customer. We ask that you allow us to nominate the carrier. Refund minus the above costs will be given once the goods have arrived at our warehouse in perfect condition.
If you have notified us of a problem with the goods, we will (at your option) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question. We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions. This does not affect your statutory rights as a consumer, nor is it intended to exclude our liability to you for fraudulent misrepresentation or for death or personal injury resulting from our negligence.
We may suspend further supply or delivery, stop any goods in transit or terminate our contract by notice in writing to you if you are in breach of an obligation hereunder or you become unable to pay your debts when they fall due or proceedings are commenced by or against you alleging bankruptcy or insolvency. Upon termination, your indebtedness to us becomes immediately due and payable and we shall be under no further obligation to supply goods to you.
We shall have no liability to you for any failure or delay in supply or delivery or for any damage or defect to goods supplied or delivered hereunder that is caused by any event or circumstance beyond our reasonable control (including, without limitation, strikes, lockouts and other industrial disputes).
If any part of these conditions is invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.
All prices include VAT at 17.5%. Prices are valid until 31st December 2005, subject to changes in taxation.